Privacy Policy

Privacy Policy

Monte Leste is fully committed to your safety and privacy. That’s why we offer the most rigorous standards to ensure that no virtual data is transferred to third parties.

1. Information Collection:

While you browse and use our website, some of your information will be collected for various purposes to improve your experience on the site. This can happen either through direct provision by you or automatically.

In cases where personal data is provided during registration, we collect the following information:

  • Full name;

  • Email address;

  • Mobile phone number;

  • Date of birth;

  • Address-related data.

Monte Leste also receives and stores some activities from visitors and customers on our site on internal servers. This information is obtained via cookies, which are primarily used for internal audience and navigation control. Cookies can identify and track certain visitor preferences in order to improve the user's browsing experience.

It is worth noting that cookie settings can be manually modified in your browser.

2. Use of Information:

To provide you, our customer, with faster and safer navigation, Monte Leste requests some personal data. Collecting this information allows us to tailor the site to your specific needs and improve performance.

For security purposes, the data we collect serves the following purposes:

  • Sharing personal information with specific Monte Leste service providers, such as call centers, loyalty programs, payment processing intermediaries, and transportation services;

  • Sending information or messages to your registered email about promotions, advertisements, and offers from Monte Leste;

  • Enhancing our commercial and promotional initiatives to improve the offers we present for specific products;

  • Developing internal studies on your behavior and interests.

Monte Leste enforces strict criteria to ensure the privacy and security of your personal data. However, we are not responsible for any misuse of the information provided here.

3. Data Security:

Monte Leste is fully committed to your security. We observe various regulations that fully apply to user privacy and personal security measures, employing the most advanced standards for protecting the confidentiality of this information.

All personal data provided on our site is stored in a private database with restricted access, only available to authorized and qualified personnel. These individuals are required to use the information responsibly and must not misuse it in ways that could harm the website's operation or the relationship with you, the customer.

4. Cookies and Monitoring Technologies:

When you browse our website, Monte Leste may use certain monitoring technologies to automatically collect some information to improve your experience.

This data helps us perform analytics, identifying patterns that assist in refining your search results during your visit. General data related to content views is also collected.

Cookies are small files added to your device that help provide personalized access experiences. They assist us in analyzing web traffic and gathering information about your site visits.

It’s important to note that these cookies do not give us access to your computer or smartphone, nor do they reveal information beyond basic data that supports your navigation on the site.

5. Your Rights as a Data Subject:

At Monte Leste, we prioritize transparency with your data. In addition to the information provided here, you have rights under the LGPD (Brazil’s General Data Protection Law). Below are some of the rights this law grants you:

  • Withdrawal of consent;

  • Access to personal data;

  • Correction of incomplete, inaccurate, or outdated data;

  • Deletion of personal data processed with your consent or that is unnecessary, excessive, or when you believe any LGPD rule has been violated;

  • Information about the circumstances and with which companies, partners, or institutions we may share or receive personal data related to you;

  • Information about the possibility of refusing consent and the consequences of such refusal, when applicable;

  • All requests will be handled free of charge and are subject to prior verification of your identity and the feasibility of fulfilling them, especially in light of any obligations that may prevent full compliance;

  • Confirmation of the existence of personal data processing.

6. Requesting Personal Data Deletion:

As mentioned, we will handle your personal data with the highest level of security and protection. If your data has been collected and you wish to delete it, simply access our registration system and delete your account and related data.

Also, if you no longer wish to receive emails with offers, promotions, etc., there is an unsubscribe link at the bottom of each email. Clicking it will stop further emails from being sent to your registered address.

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